Overall Score

Your Overall Score uses TrustYou’s special algorithm to score your hotel. The most recent reviews are given more weight than older reviews to calculate this score. The past 24 months of review data are used when calculating the Overall Score.

When you click the tile to expand it, you can see the score, the trend in comparison to the previous time frame, the reviews collected and response rate for each hotel, group or brand in the group you’ve selected. You will also find the CompIndex for the different statistics at the end of the table.