Inbox Review List

In the New Inbox you will see the list of reviews shown like this:

Overview of the information shown:

• Total number of reviews: This is shown at the very top of the page, next to the page title. Here you will see how many reviews can be read in the Inbox. 
• Last update: This will show the time stamp (date and time) of the the last update. This is always in UTC time.
• Views dropdown: Here you can access your saved views or the TrustYou default ones. 
• Filter button: This will open the menu to for the filter settings. If filters are set, you also see an option to clear the selection.
• Pagination: This will show how many reviews are loaded on the page. By default, 100 reviews are loaded but there is a button at the bottom of the page to load more, in batches of 100. 
• Results: This number will show how many reviews are visible based on the current filter settings. 
• Bulk update: It is possible to mark as read, unread, or responded in bulk by selecting the checkboxes. 
• Columns:
  • Score (sortable): Review rating colored according to a fixed threshold defined by TrustYou. 
    • Green: 8-10
    • Orange: 6-7.9
    • Red: 0-5.9
    • Grey: No score
  • Review text: It will show the review text and/or review description. If no text is available, it will show "review without text". 
  • Source: URL of the source
  • Status: there are four statuses:
    • Unread: The review hasn't been opened or marked as unread. 
    • Read: The review has been opened or marked as read. 
    • Marked as Responded: The user has responded to the review but the response is not yet confirmed as published by crawling (and thus not counted in the response rate)
    • Response confirmed: The user has responded to the review and the response is now confirmed/visible online by crawling, these reviews are counted in the response rate. 
• Date (sortable): Published date of the review. 
• Load more: a button at the bottom of the page to load 100 more reviews
• Back to top: a button at the bottom of the page to go back to the top of the page.